What does order value mean on my statement?

The list of transactions on your statement includes an Order Value column, and this figure is reported to us by the merchant. For transactions that involve making a purchase (especially where your reward is based on the amount spent) this value should correspond with the amount you paid to the merchant. However, note that this figure often excludes VAT and delivery charges, voucher code discounts etc

For transactions that do not involve a purchase, or where the reward is a fixed amount, this value can usually be ignored. It may be an artiificial number provided by the merchant (e.g. £1) and have no correlation to your actual transaction.

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